Posted by gbmonline on

The last time I rented, I did the reservation online

They picked me up and took me to the office. When I went to complete the transaction and handed them my debit card, I was told I couldn’t rent the car without some other stuff. I needed a recent pay stub, and a recent utility bill with my name on it. So the person had to drive me BACK to my house, and wait while I looked for the paperwork. Total pain in the butt…